How to make a pet insurance claim

Firstly, if you are reading this page then there is a good chance that something may have happened to your pet. If so, we are sorry to hear that and hope to do all we can to help. Starting your claim with us is easy to do, just follow the steps below.

Step 1: Request your pet insurance claim form

Simply complete the form below and select which type of claim form you need. Once you've clicked 'Continue' you will be able to download a PDF form to your computer.

             

            To request a paper copy of our claim forms, please contact us via email or phone
            If you should need to speak to us regarding a claim please contact claims:
            Tel: 03300 243 556
            Fax: 03300 242 971
            Hours: Mon to Fri 08:00-17:30 | Sat 09:00-12:00